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"Celebrating 25 years plus, Townsend and Company continues to be dedicated to helping men and women of the Capital District reach the potential of their appearance."

"The experience and service were first class"

Client Testimonial


Sun & Mon: closed
Tues: 9:30 am - 6:30 pm
Wed: 9:30 am - 6:30 pm
Thurs: 10:00 am - 8:00 pm
Fri: 9:30 am - 6:30 pm
Sat: 9:00 am - 4:00 pm
Phone: 518.449.1535

 Salon Principal
 Ladies Designer Haircut
 Mens Designer Haircut
 Principal eDesigner
 Ladies Designer Haircut
 Mens Designer Haircut
Graduate Designer
 Ladies Designer Haircut  $25
 Mens Designer Haircut  $20

Wash & Blowdry
Formal Styling / Updo
Bridal Styling

 Permanent wave
 Chemical Relaxer
 Keratin Treatment
 Express Keratin

 Single Process
 Colourshines  $50
 Base Retouch  $65
 Color Correction
 Foil  $115+
 Partial Foil

 Eyebrow $15
 Lip $12
 Chin $12
 Face $30

 Spa Manicure
 Shellac Manicure
 Spa Pedicure
 Add French Polish
 Dry Manicure
 Polish Change
 Paraffin Dip

*Prices are subject to change due to length and density of the hair. Consultations are available upon request.

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At Townsend & Company, our mission is to provide our clients with the best service that we are capable of offering, for each person that walks through our door we provide them with the comfort of their own home. Without our clients, we are nothing.

Celebrating over 25 years...

Townsend and Company continues to be dedicated to helping men and women of the Capital District reach the potential of their appearance. Located in downtown Albany across from the Empire State Plaza on the corner of Madison Avenue and Swan Street.

At Townsend & Company, our mission is to provide our clients with the best service that we are capable of offering, for each person that walks through our door we provide them with the comfort of their own home. Without our clients, we are nothing. So please take a trip with us and get to know our staff and find out who we really are.

What our clients are saying about us!

I may have found a favorite new salon and stylist. I have really straight, fine, and boring hair, and have been getting blah cuts for the past couple of years. I decided to step up my game and went to Townsend. I had a fantastic consultation with Katie and she proceeded to give the best haircut and blowout I've had in years. My hair just felt so much healthier, and had more bounce and the layers looked beautiful. Two months later, I'm still enjoying my cut. Thanks Katie!
-Theresa Y.

Selected Townsend based on Yelp reviews to get my first hair cut and color in 8 months during a quick visit to Albany. I was able to book an appointment within 3 days. Betsy did my cut and color and squeezed me in for a brow wax even though I had not requested this when I booked my appointment. I was very pleased with the reception and Betsy was terrific. Most importantly, I love the cut and especially the color! She took her time with the foils and color matching and treated me like a long-time client. The prices, while more expensive than many places in the area, are totally worth it - the experience and service were first class.
- Heather K.

I have tried a few other salons in Albany since moving here and this is by far my favorite! I worked with Narmin who was wonderful! I really appreciated her attention to detail and she helped me decide what look would be best for me. She was extremely friendly and I left the salon completely happy with my hair! Will definitely be going back!
- Dianna S.

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Personal Contact:


We are located just a
stone's throw of the
Empire State Plaza in Albany,
on the corner of Madison Ave.
ans South Swan St.

153 South Swan Street
Albany, NY 12210

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153 South Swan Street
Albany, NY 12210

Mon: closed
Tues: 9:00 am - 6:30 pm
Wed: 9:00 am - 6:30 pm
Thurs: 10:00 am - 8:00 pm
Fri: 9:00 am - 6:30 pm
Sat: 9:00 am - 4:00 pm
Sun: Closed

Founder and Owner

Douglas Townsend

Douglas Townsend

"More than twenty years ago I opened Townsend & Co. with the aim of creating a salon that would bring truly upscale hair-styling to the Capital Region. Since that time I’ve worked hard to give my clients an experience on par with the best international salons.
To achieve these goals I’ve studied in The Vidal Sassoon Academies in London, Los Angeles and San Francisco. I built on this training during my long-time affiliation with Sebastian International which gave me the opportunity to learn about both the craft and the business of styling in major European cities.
Over the years my passion for hair has only deepened. Today I work with Bumble & Bumble and Aveda products to help clients achieve expressive, confident styles.
I specialize in men’s cuts, geometric short cuts for women and using the razor to fashion creative unstructured looks.”

- Douglas Townsend


Betsy Cotrona

Betsy Cotrona, a Maryland native, joined the Townsend team in 2006. As a second generation hairstylist with over a decade of experience, she is in her element in the creative and artistic field of hairdressing.

Although busy creating looks in film, print, photo shoots, and fashion shows, she remains dedicated to her everyday work in the salon, where her strong technical skills and keen eye for detail keep her in high demand.

Helping people look and feel their best is immensely rewarding to Betsy. Staying ahead of developing trends in the field by attending advanced classes and trade shows is indispensable in inspiring her to push her limits of creativity.
She is thrilled to have a career where beauty and inspiration can be expressed, and she is passionate in her endeavor to individualize that for each of her clients.


Katie Steinbach

Katie joined Townsend in 2013, bringing with her nearly a decade of experience in the industry. An experienced hairstylist and colorist, Katie’s love and passion for hair is evident. Known for her attention to detail and her confident, yet relaxing professional demeanor, she excels at creating cuts customized to her client’s shape, texture and style. Katie is an expert colorist who specializes is dimensional color techniques as well as formulating the perfect color for every client. Katie has a constant goal of making her client’s look and feel their best.

As a Bumble and Bumble Network Educator and experienced Aveda Colorist, Katie strives to take her professional skills to the next level. She frequently attends continuing education classes in major cities across the country in order to bring fresh ideas, industry trends and new techniques to her clients.

Katie has extensive experience with hair and makeup in the bridal industry, and has styled for editorials and fashion shows, as well as numerous special events. She also sits as a judge for statewide cosmetology skills competitions, and volunteers her time and talent designing hair and makeup for local theater companies.


Narmin Esfahani-Smith

During her career Narmin Esfahani-Smith has styled hair all over the world. After studying with Pivot Point International, Narmin developed her talents in Queensland, Australia; she’s worked with exacting clientele in Dubai, and she thrived in one of Chicago’s poshest salons.

At Townsend & Co. Narmin brings her rich professional background–which includes expertise in Aveda hair concepts–to all aspects of the styling experience. She’s skilled at working with clients to figure out what they want. With her cuts Narmin can help you create an easy-going look or a sophisticated presence.

She also specializes in “updo’s” and complex, technical styles suitable for formal events. Narmin is happiest when clients leave her chair with great hair and a smile.


Deborah Carter

Our professional masseuse, Deborah Carter, brings over 25 years of experience and training to Townsend & Co. From a gentle, soothing massage to a firm, focused Swedish, you will be sure to get what you are looking for. Having trained in specialties such as Trager, craniosacral work, sports massage, neuro-muscular therapy and manual lymph drainage she has an extensive tool box from which to draw. Her aim is to give each client a unique, individualized experience.

Her latest passion is Manual Lymph Drainage. This treatment is so gentle, so profoundly relaxing, that you will find it difficult to believe that it’s good for you, but it is.  MLD is detoxifying and anti-inflammatory. It’s good for wound healing, recovery after surgery, swelling, arthritis, bruising,  sinus conditions and so much more. When you have had a difficult week at work, there is no better way to take care of yourself and leave the week completely behind you.

Deborah has worked in some of the country’s most well knows spas in Massachusetts, Florida and New York and hopes to use those experiences to create a menu of intriguing spa services at Townsend and Company.